Get it to the people who can handle it and follow through to make sure it got handled
Get it to the people who can handle it and follow through to make sure it got handled
Just because you are not awake does not mean your brain is not processing information
Mistaking a diabetic reaction as being under the influence is an example of recognition-primed decision-making gone wrong
In decision making, the first step is both the most difficult and the most important
Are we teaching personnel how to think—or simply how to do?
When being recorded, we must strive to maintain our cool and not say or do anything that would be embarrassing
Too many public safety agencies teach people how to do things, but not how to think
Take the time to think and transfer the risk to the experts
The pre-flight safety demonstration provides a template for emergency planning of all kinds
You must identify the core critical tasks in your job
Tasks that pose the most risk deserve our constant attention
The errors you will make can be predicted from the errors already made